Visiting St Mary's

Sunday, 19 May 2013

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Visiting Patients at St Mary's Hospital and at other NHS facilities on the Isle of Wight

Visiting times at St Mary's Hospital are 2-3pm and 7-8pm.

The list below provides information about visiting times at St Mary's Hospital and confirms the ward policy on flowers as this varies from ward to ward. Information is also provided about the Mental Health and Learning Disabilities units at St Mary's and in other locations on the Island.

Visitors are an important part of the day for many patients and we recognise that relatives and visitors can play a key role in helping someone's recovery. However to ensure that the experience of visiting is enjoyable for everyone we ask that visitors follow the simple recommendations outlined below:

Ideally we only allow two visitors at the bedside at any one time, but recognise that there may be times when more are appropriate.
Please do not sit on the beds. Chairs for visitors are available on all wards, please return them to the storage place after use.
If you have had a cold, stomach upset or have been unwell with an infection, we would encourage you not to visit unless it is absolutely essential. If you have had a stomach upset, please refrain from visiting for 72 hours after your symptoms have resolved.
Visitors from the mainland and elderly visitors travelling to St Mary's may be allowed to visit outside of the times identified below, but this is at the discretion of the Nurse in Charge of the ward. Ideally telephone the ward in advance by calling 01983 524081 and asking the hospital switchboard to connect you to the relevant ward. The condition of patients can change therefore on arrival please check again with the Nurse in Charge that it is still acceptable for you to visit. If you are travelling from the mainland it may be appropriate to double check with the Ward before you board the Ferry, Fastcat or Hovercraft. Please remember patients may not be on the ward due to tests or investigations being undertaken in other departments of the hospital.
As an alternative to flowers the shop run by the Friends in the Main Entrance at St. Mary's Hospital sells a number of gifts and items which might be suitable for the patient you are visiting. The majority of patients also have access to a bedside entertainment and telephone system for which prepaid cards can be obtained from dispensers around the hospital.

Ward Visiting Times

Ward	Allow Flowers	Visiting Times
St Mary's Main Hospital
Alverstone	No	14:00 to 15:00 and 19:00 to 20:00
Appley	Yes	14:30 to 16:30 and 18:00 to 20:00
Childrens Ward	Yes	Open visiting for close family members / 14:00 to 15:00 and 19:00 to 20:00 for all other visitors. Please contact the ward via switchboard if you have a question about visiting arrangements.
Colwell	Yes	Usual visiting hours are 14:00 to 15:00 and 18:00 to 20:00
Coronary Care Unit & Stepdown	Yes, (limited number: no vases of water near monitors and cardiac equipment)	14:30 to 16:30 and 18:00 to 20:00 every day with numbers limited to 2 at a bedside at any time. We do ask that parents of young children check appropriateness of young children on the ward prior to visiting as emergency situations may be in progress.
Intensive Care Unit (Adult)	No fresh flowers in water	We have an open visiting policy, 24 hours a day, yet request all relatives are guided by the nurse in charge, as access to the unit and relative may depend on clinical situation. We like to encourage rest period for all our patients and have a relatives waiting room.
Luccombe	No	14:00 to 15:00 and 19:00 to 20:00
Maternity	Yes	Open visiting for partners.14:00 to 15:00 and 19:00 to 20:00 for grandparents and siblings. Others can visit at the discretion of staff.
Medical Assessment and Admissions Unit (MAAU)	Yes, but patients will not be allowed to take them with them if they are transferred to a ward that does not allow flowers.	14:00 to 15:00 and 19:00 to 20:00
Mottistone Suite	Yes	9:00 to 22:00
Neonatal Unit	The Neonatal Unit allows flowers in our Mothers Room. The only time flowers are permitted in the nursery are 2 or 3 small ones if a baby is being baptised.	Open Visiting for Parents. Grandparents and siblings can visit at the discretion of staff, if they have no infections (e.g. colds, upset stomach) and the visiting request it not one of the two quiet times that we have each day. We have Quiet Times between the hours of 07.30 to- 08.30 and 20.30 to 21.30.
Newchurch	Yes	14:00 to 15:00 and 19:00 to 20:00 We encourage relatives to avoid telephoning the ward between 12:00 and 13.00, 17.00 and 18.00, 20:00 and 21:00 as during these times trained nurses are undertaking drug rounds and are not easily interrupted to answer phone queries.
Rehabilitation Unit	Yes	14:00 to 15:00 and 19:00 to 20:00
Stroke Unit	Yes (limited quantities)	14:00 to 15:00 and 19:00 to 20:00
St Helens	Yes	14:00 to 15:00 and 19:00 to 20:00
Whippingham	No	14:00 to 15:00 and 19:00 to 20:00
Sevenacres Mental Health Unit
Afton	Yes	Visiting times are 16.00 to 21.00 Monday to Friday, normally 10:00 to 21:00 weekends. If visitors are elderly and travelling by bus or from mainland please see the nurse in charge on arrival.
Osborne	Yes	17:00 to 20:00 Mon - Fri 14:00 to 20:00 Sat & Sun
Other NHS facilities
Seagrove PICU	Yes, in plastic containers (no glass)	Visiting restricted to 18:00 to 20:00 weekdays only two visitors at any one time max visit time 30 minutes. Weekends 14:00 to 16:00 and 18:00 to 20:00 again only two visitors at any one time max 30 minutes.
Whitelodge (Staplers Road, Newport)	Yes, in individual's rooms	Any time between 08.00 and 22.00 Visitors are advised to ring first as residents are often out at activities through the day.
Shackleton (Pellhurst Road, Ryde)	Yes	14:30 to 19:00 Children at the discretion of staff
Woodlands (Wootton)	Yes	16:00 to 20:00