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Current waiting times (average) Emergency Dept. (A&E): 25 minutes Emergency Dept. (children): 37 minutes Learn more about our waiting times

Outpatient Appointments

Main Outpatients is still located in the North hospital however some changes have been made and extra safety measures have been introduced to keep patients and staff as safe as possible. 

Access to the Main Outpatient Department is now temporarily through the Children's Ward entrance located a short walk from the North carpark. It can also be access by road for drop off and pick up.

Please see our map for the entrance location >>

If you arrive early for your appointment we ask that you remain outside the hospital and do not enter more than 10 minutes prior to your appointment. This will still allow enough time for you to make your way to the correct area within the hospital.

Due to social distancing in the waiting areas of Outpatients it is not possible to allow outpatients to have an accompanying person. Only those requiring assistance, and children, may bring an accompanying person.  If you need to be accompanied, one carer is permitted in exceptional circumstances, but please discuss this with your care team beforehand. Any other relatives or friends will be required to wait outside of the hospital.

Hand washing facilities and hand sanitiser is available on arrival and in all waiting areas. 

Screens are in place at the Reception desk to give added protection and the area will undergo enhanced cleaning. 

Changes have been made to the seating within the main waiting area and sub wait areas to ensure patients are sat at least 2 metres apart.

If you have been referred by your GP to an Out-Patient clinic for treatment, you can find general information about your outpatient appointment here or use the links below for individual departments.

There is a section for Private Healthcare patients containing further information about our facilities and access, and information for Oversees Visitors.

Patient Information Services

You can find a variety of information in this section about our Patient Support services that operate alongside our medical services, and a library of patient information leaflets. There is also guidance about what to do if you want to access your patient records.

As we strive to provide high quality and safe services, we have included information about our privacy and dignity policy, how we assure patient safety, and our approach to ensuring services are compliant with equality and diversity duties.

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