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Current waiting times (average) Emergency Dept. (A&E): 46 minutes Emergency Dept. (children): 27 minutes Learn more about our waiting times

Outpatient Appointments

Our main Outpatient Department is still located in the North hospital, however, some changes have been made and extra safety measures have been introduced to keep patients and staff as safe as possible. 

Access to the main Outpatient Department is now temporarily through the Children's Ward entrance located a short walk from the North car park. It can also be accessed by road for drop off and pick up.

Please see our map for the entrance location >>

We continue to take all necessary precautions to protect patients and staff from coronavirus (COVID-19) and other virus such as respiratory illnesses and norovirus that circulate.

This includes continuing with good infection control practice including hand hygiene. Hand washing facilities and hand sanitiser is available on arrival and in all waiting areas and screens are in place at the reception desk to give added protection and the area will undergo enhanced cleaning. 

If you arrive early for your appointment we ask that you remain outside the hospital and do not enter more than 10 minutes prior to your appointment. This will still allow enough time for you to make your way to the correct area within the hospital.

To help us keep our patients and staff safe, wherever possible, please attend your appointment alone. Exceptions to this are as follows:

  • A child who is under 18 years of age can be accompanied by one parent or guardian
  • If there are specific reasons of safety, such as dementia or learning disability, where anxiety would be increased significantly, then a patient can be accompanied by one family member, companion, or carer
  • Anyone with a disability who cannot access information alone or who requires assistance during an examination can be accompanied by one family member, companion, or carer
  • If you need to be driven to your appointment by another person, please ask the driver to remain in their vehicle and not to enter the hospital unless they are a carer who will need to assist you during your visit.

If you have been referred by your GP to an Out-Patient clinic for treatment, you can find general information about your outpatient appointment or use a link below for an individual department.

There is a section for Private Healthcare patients containing further information about our facilities and access, and information for Oversees Visitors.

Patient Information Services

You can find a variety of information in this section about our Patient Support services that operate alongside our medical services, and a library of patient information leaflets. There is also guidance about what to do if you want to access your patient records.

As we strive to provide high quality and safe services, we have included information about our privacy and dignity policy, how we assure patient safety, and our approach to ensuring services are compliant with equality and diversity duties.

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