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Current waiting times (average) Emergency Dept. (A&E): 41 minutes Emergency Dept. (children): 27 minutes Learn more about our waiting times

Before coming into Hospital

It is important that patients follow any instructions which have been given as part of preparation for a hospital stay. The more our patients can tell us about their individual needs the more we can put in place to ensure those needs are met.

We need you to tell us if you: 

  • Are on medication of any kind including alternative remedies
  • Are disabled or have mobility problems 
  • Have learning disabilities 
  • Have concerns with memory loss 
  • Eat a special diet or have reactions or intolerance of some foods 
  • Use special equipment (like a hoist or support chair) 
  • Prefer to have written information in large print 
  • Need us to translate information into a language other than English 
  • Would like information through British Sign Language

What you need to do 

  • Call the ward you are coming to – the telephone number is on the letter we sent you 
  • Tell us as soon as possible if you cannot make the date we have given you 
  • At home you should cancel deliveries such as newspapers and milk and make arrangements for the care of pets 
  • If you receive a pension or state benefit you should inform the Benefits Agency that you are coming into hospital

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