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Current waiting times (average) Emergency Dept. (A&E): 273 minutes Emergency Dept. (children): 0 minutes Learn more about our waiting times

Visiting a Patient

Protecting our patients and those who care for them is our top priority during the COVID-19 pandemic.

Effective Thursday 5 November 2020, we have restricted visiting arrangements.

Visitors will only be considered in exceptional circumstances where one visitor – an immediate family member or carer – will be permitted to visit. These include:

  • One regular carer for a patient with additional needs, e.g. dementia, mental health or learning disabilities
  • One parent or guardian for a child
  • One person accompanying a person in labour
  • For a patient receiving end of life care
  • For a patient where a change in treatment would benefit from a meaningful exchange
  • One close relative for a long-stay patient where a visit would improve wellbeing

Who to contact

If you have questions about this guidance, please contact:

The Patient Experience Team on 01983 534420 or via email

Keep up to date with the latest news

Find out what is happening in our services.

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Please feedback to us about your experiences, along with how to raise any concerns, complaints or questions.