Visiting Times

Protecting our patients and those who care for them is our top priority during the COVID-19 pandemic.

Effective Monday 10 August 2020, our visitor policy has changed and patients are permitted one visitor a time at a specified hour each day.

Visitor numbers must be limited to no more than 2 people from the patients ‘bubble’ i.e. same household family members throughout the duration of the patients hospital stay.  This is essential to reduce footfall and adhere to PHE guidelines in protecting our patients and staff. 

  • All visitors must be symptom free and not under any self-isolation conditions.
  • All visitors must enter by either the main entrance or the North Hospital entrance at St Mary’s Hospital and must only visit the one ward where their relative/loved one is.
  • Face coverings must be worn - masks will be supplied if the visitor arrives without a face covering.

For more information visit our Patients & Visitors page.

Ward visiting times

Appley Ward

2pm – 3pm daily

Coronary Care Unit

2pm – 3pm daily

Alverstone Ward

3pm – 4pm daily

Stroke Unit

3pm – 4pm daily

Colwell Ward

4pm – 5pm daily

Luccombe Ward

4pm – 5pm daily

Whippingham Ward

5pm – 6pm daily

Mottistone

5pm – 6pm daily

Ward information:

Mottistone Ward

For elective patients on Mottistone Ward only one visitor from the patient household is allowed.

Isolation Ward

No visiting is permitted on Isolation Ward except in compassionate circumstances (such as patients receiving end of life care).

Medical Assessment Unit (MAU)

No visiting is permitted except in compassionate circumstances.

Emergency Department (ED)

No visiting is permitted except in compassionate circumstances.

Intensive Care Unit

Due to the vulnerability of the patients, no visiting is permitted on the Intensive Care Unit, except in compassionate circumstances.

Maternity Department

Birth partners of women are able to stay during caesarean sections and throughout labour on the labour ward. The same partner can visit after the birth from 2pm until 8pm and be present on the ward during these times for early labour and induction of labour .

Birth partners are currently able to attend for 1st trimester (12 week) and anomaly scans (20 week) and for Day Assessment Unit appointments.

Birth partners are able to attend community antenatal appointments.

Neonatal Unit

Mother has open access to the neonatal unit (she will have been screened for Covid on admission to labour ward) Fathers visiting 2pm to 8pm.

Paediatric Ward

A parent or carer, who will be screened for COVID-19, will be able to accompany the child, as agreed with ward staff. Another parent may visit but please agree this with ward staff beforehand.

Outpatients Department

Due to social distancing in the waiting areas of Outpatients it is not possible to allow outpatients to have an accompanying person. Only those requiring assistance, and children, may bring an accompanying person.

Community Unit

Visiting at discretion of Ward Manager, please contact the ward to discuss visiting arrangements.

Mental Health Wards – Afton, Osborne, Seagrove

Visiting at discretion of Ward Manager, please contact the relevant ward to discuss visiting arrangements.

Wellow Unit

Visiting to the end of life care unit is open to visitors 24/7 as per the above detailed guidance. It is at the discretion of the nurse in charge that close relatives and family will be supported to stay overnight with the patient. There will be no more than 2 visitors per bed at any one time. For more details please discuss with the nurse in charge.

Who to contact

If you have questions about this guidance, please contact:

The Patient Experience Team on 01983 534420 or via email iownt.PatientExperience@nhs.net

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