Quality Improvement Plan

The Quality Improvement Plan (QIP) is the Trust’s response to the Care Quality Commissions (CQCs) findings that the Trust was overall ‘Inadequate’ in its delivery of care to patients.  The Trust Board has endeavoured to understand the root causes of the failings in care provision and build this plan to systemically address those underlying causes to ensure that its improvement journey is one that leads to sustainable, high quality care.

The Board is focusing its agenda on monitoring the delivery of the plan, removing blocks to success and managing risks to delivery. The Board has sought the support of external scrutiny from the Clinical Commissioning Group (CCG), the Local Authority, the Trust’s Patient Council, Healthwatch IW and others to help ensure the Board’s assurance processes are robust.   The Board will seek regular feedback from staff to help understand the impact of the improvements and to ensure that staff and patients feel that the services provided are improving.

The Board is committed to ensuring that the improvements required are undertaken well and at pace. Working with all staff in the Trust and with the support of partner organisations and agencies, the Board is confident that the plan will deliver an improved outcome at the next CQC Inspection. Furthermore, by developing and embedding a culture of continuous improvement and supporting staff to improve services and innovate, the Board has set the ambition for the Trust to be rated ‘Good’ by 2020.

This Quality Improvement Plan was approved for publication at the Trust Board meeting on 7th June 2017 and updated at the end of August 2017.

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