Skip to content
Current waiting times (average) Emergency Dept. (A&E): 222 minutes Emergency Dept. (children): 38 minutes Learn more about our waiting times

Critical Incident Upskilling Programme


Supporting your learning

The Education Team is happy to support you with your learning.

Please use the link below to contact us  


Learning resources for Upskilling Programme

Upskilling will be a combination of e-learning and face-to-face sessions. 

There will be three separate training programmes depending upon the role you'll be undertaking.

The three roles are Registered Staff, Logistical Support Role, and HCA Support Role.

Click here to view a flowchart showing what you should be doing depending on your role.

Click here to download the face-to-face Upskilling Programme timetable. Please book on the sessions which are relevant to your training needs.

Following a self-assessment of knowledge and skills and prior to attending your face to face training day, please review and undertake any e-learning you feel you need to in the links below.

  • Registered Staff - click here
  • Logistical Support Role - click here - This role is only required to undertake the following e-learning. Please email to let them know you've completed it
    This role is to assist wards and departments with administrative support, acting as a runner, answering telephones and taking messages, and passing on messages to patients' relatives 
  • HCA Support Role - click here
    This role will support the HCA and wider clinical teams with aspects of direct patient care
  • Self Assessment/Essential Clinical Competencies for registered staff and the HCA support role - click here


Booking dates will be released in due course 

Register your interest from the link below 


For Registered Staff and Healthcare Support Workers


Medical Devices

To view training videos (access via Trust computer)



For Registered Staff only


IV Infusion Pumps

Braun Syringe Driver

Braun Infusion Pump

T34 Infusion Pump


Suction Devices

Vax Sac Suction Unit

Suction checklist

Laedral Suction Unit



Oxygen Therapy

The Oxygen Therapy module is available through  



Mental Health & LD Upskilling



Community Respiratory Update

Click here for slide set



ACP Physician's Covid-19 Resources

Click on the link to access the content



Critical Care Covid-19 Learning Resources

Covid-19 Critical Care: Understanding and application



Additional Covid-19 Resources

In addition to the courses below, there are numerous modules on ESR that can enhance your knowledge and skills around Covid-19, use the keyword 'Covid-19' to search.

HEE resources - click here for access 

Other modules available on the site will need an account. To register for an e-Learning for Health account contact the Oliveira Library 



Library Evidence and Research related to Covid-19

Click here 

Marsden Manual - click here

Access at work -  on Trust computers with no login required.

Access from home - you will need an Open Athens account. Click here

Related pages

Keep up to date with the latest news

Read the latest news from across all our services.

Subscribe to Trust Matters, our regular newsletter.

Tell Us Your Views

Please feedback to us about your experiences, along with how to raise any concerns, complaints or questions.