Current waiting times (average) Emergency Dept. (A&E): 22 minutes Emergency Dept. (children): 16 minutes Learn more about our waiting times

The Managers Page


Resources, ideas, help and information for managers....

Education for managers – click on this link to see our at-a-glance guide to a wide range of training and education to support you in a leadership role (see separate page – this will be via a link)

10 things every manager should do…

  1. Treat all your staff fairly, equitably and without discrimination - build a culture where people know they can trust you.
  2. Conduct an appraisal for each staff member annually – and complete the on-line training needs analysis as soon as it’s done.
  3. Know what training is mandatory for your staff and ensure they keep it up to date.
  4. Tackle your concerns promptly – deal with conflict, behaviour issues, attitude problems – before they become bigger!
  5. Always complete a return to work form when staff return from sick leave.
  6. Manage staff sickness – communicate with your staff in a supportive way.
  7. Understand any risks in your work area and manage them accordingly.
  8. Always ensure any incidents are reported using the Datix system.
  9. Follow the procurement process when purchasing anything – contact Finance for advice.
  10. Manage your budget – plan and prepare.

Help me stay sane!

Key Ideas

This fun and interactive collection of Key Ideas covers 21 topics including employee engagement, coaching, feedback and time management.

These quick and effective performance tips are for you to share with your managers in any way you wish.  Download here.

Stay resilient

Resilience is the ability to cope when times get tough…Click here to download the 20 Tips to Build Resilience.

Library resources for managers

Click here for links to searching for journal articles, books, DVDs and general updating/current awareness



Keep up to date with the latest news

Find out what is happening in our services here.

Tell Us Your Views

Click here to find out how you can feedback to us about your experiences, along with how to raise any concerns, complaints or questions.