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Current waiting times (average) Emergency Dept. (A&E): 82 minutes Emergency Dept. (children): 101 minutes Learn more about our waiting times

Information Services

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Document Supply

Having trouble accessing a journal article or text? The Oliveira Library Document Supply Service sources and supplies journal articles from a variety of sources. Please let us know what you need - we can usually get it for you.

Please request by emailing us on All journal articles will be supplied electronically.

*** NEW Service - You can now order journal articles from us directly from the NHS Knowledge and Library Hub ***

Queries and Literature Searches

Short Queries: Phone or email with short factual enquiries, or ask us in person (usually same day response in office hours; out-of-hours requests will be dealt with on the next working day).

Literature Searches: this can include journal literature, books, official publications, websites and so on as defined by the subject of the enquiry.

Request a Literature Search either in person, or by filling in the request form, or via KnowledgeShare (Log in to KnowledgeShare and click Evidence > Request an Evidence Search).  Please give us as much information as possible about the subject, level of detail required and purpose / focus of enquiry.

Download the Request Form | Email us: | Phone: 01983 534519

Sign up to KnowledgeShare, our personal current awareness service tailored to your specific interests, or request a current awareness bulletin. See the Current Awareness Section for more details.
Please see also our latest edition of 'Finding the Evidence'.

Inter-Library Loans

Books and journals not in our stock are often available for IOW NHS staff : request an inter-library loan for the book or article you require by emailing

Coming soon! Direct Interlibrary Loans - Log in to SWIMS with your library membership number (on your SWIMS card) and request books directly from the lending library.

***New service - You can now order books via our NHS Knowledge and Library Hub ***

Clinical Librarian Services

Outreach Librarian Service - We can come to you! One off or regular visits to Wards, departments, health centres and clinics for information literacy training, answering queries, supplying current awareness



Page last Update: Jane 2022

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