Quality Care - everyone, everytime
 

May 2013

FOI Number

Questions and Responses

FOI12 138

I would like to make a request for information under the Freedom of Information Act 2000.

It should be noted that these responses relates to the Isle of Wight NHS PCT.

1. How many charitable donations have been received by your organisation, and what was the total amount of these donations, in each financial year since 1997-98.
Response - It is not possible to provide data prior to 1999/00, or to quantify the number of donations received as this information is not held. The following data is the total amount received in each year:
1999/00 = £163k
2000/01 = £232k
2001/02 = £272k
2002/03 = £300k
2003/04 = £224k
2004/05 = £377k
2005/06 = £508k
2006/07 = £472k
2007/08 = £467k
2008/09 = £377k
2009/10 = £452k
2010/11 = £663k

2. How much money has your trust received for advertising from personal injury specialists in each of the last five years.
Response - The Trust has received £700 p.a. in each of the past five years, which has been put into an educational fund.

A copy of this response will be published on the Trust website.

FOI12 229

Please provide the following details for each GP surgery on the Isle of Wight reporting from April 2011 to March 2012 for patients receiving seasonal influenza vaccinations:

1. Number of patients over the age of 65 receiving a vaccination.

2. Number of patients over the age of 65 eligible for vaccination.

3. Number of patients over the age of 2 but under the age of 65 receiving a vaccination.

4. Number of patients over the age of 2 but under the age of 65 eligible for vaccination.

5. Number of patients over the age of 2 but under the age of 65 with chronic liver disease receiving a vaccination.

6. Number of patients over the age of 2 but under the age of 65 with chronic liver disease eligible for vaccination.

7. Number of patients over the age of 2 but under the age of 65 with chronic respiratory disease receiving a vaccination.

8. Number of patients over the age of 2 but under the age of 65 with chronic respiratory disease eligible for vaccination.

9. Number of patients over the age of 2 but under the age of 65 with chronic heart disease receiving a vaccination.

10. Number of patients over the age of 2 but under the age of 65 with chronic heart disease eligible for vaccination.

11. Number of patients over the age of 2 but under the age of 65 with chronic renal disease receiving a vaccination.

12. Number of patients over the age of 2 but under the age of 65 with chronic renal disease eligible for vaccination.

13. Number of patients over the age of 2 but under the age of 65 with diabetes mellitus receiving a vaccination.

14. Number of patients over the age of 2 but under the age of 65 with chronic neurological disease receiving a vaccination.

15. Number of patients over the age of 2 but under the age of 65 who are immune-suppressed receiving a vaccination.

16. Number of patients over the age of 2 but under the age of 65 who are immune-suppressed eligible for vaccination.

17. Number of patients over the age of 2 but under the age of 65 who were pregnant receiving a vaccination.

18. Number of patients over the age of 2 but under the age of 65 who were pregnant eligible for vaccination.

19. Number of patients over the age of 2 but under the age of 65 who are frontline health workers receiving a vaccination.
Response - 861 total. This figure is representative of staff type, not where they have been vaccinated.

20. Number of patients over the age of 2 but under the age of 65 who are frontline health workers eligible for vaccination.
Response - 2910 total. This figure is representative of staff type, not where they were vaccinated. The data for this question has been provided by the PPSA.

21. Number of patients over the age of 2 but under the age of 65 who are the principle carer for an elderly or disable person receiving a vaccination.

22. Number of patients over the age of 2 but under the age of 65 who are the principle carer for an elderly or disable person eligible for vaccination.

Response - Please see attached documents for answers to Q.1 – 18 and Q.21 – 22.
N.B: Although data is labelled ‘under 65’ it is in fact for age range 2-65.

Please note that this response does not constitute as consent for direct marketing.

A copy of this response will be published on the Trust website.

FOI12 232

Please provide the following information:

1. What is the total in unpaid bills owed to your Hospital Trust for (a) the 2010/2011 and (b) the 2011/2012 financial years including monies already written off from foreign nationality patients who have been billed by the Trust, i.e.: those not eligible for free NHS care?
Response -
It should be noted that this response relates to the Isle of Wight NHS PCT.

At 31st March for each of the financial years in question the outstanding debt, including monies written off, relating to foreign nationality patients, was as follows:

2010/2011 - £5,560.95
2011/2012 - £3,123.97

2. In the total figure for each financial year, what is the biggest outstanding bill and please give a brief description of the care that it relates to, together with the nationality or country of residence of the patient?
Response -

Biggest o/s bill 2010/11 – Paediatric Ward - £2,405.00 – Country of residence – China
Biggest o/s bill 2011/12 – Paediatric Ward - £2,530.00 – Country of residence – USA

Please note that this response does not constitute as consent for direct marketing.

A copy of this response will be published on the Trust website.

FOI12 243

Please provide the following information:

1. Please can you let me know the number of alcohol related incidents involving people under the age of 18 that ambulances from your Trust have attended in the past five calendar years? Please can you give separate figures for each year from 2007 to 2011?

2. Of those incidents, please provide figures for the same period specifying how many involved alcohol poisoning or intoxication? Please can you provide the gender breakdown for each year?

3. Finally, over the whole period (2007-2011), please give me the age of the youngest person treated for alcohol poisoning or intoxication? Please tell me what their sex was, what alcohol they were believed to have drunk and the approximate number of units.
Response - It has been identified that in order to respond to your request in its entirety would require manual examination of patient records. A health record constitutes personal sensitive data within the Data Protection Act and this is therefore exempt under section 40(2) of the Freedom of Information Act 2000.

Please note that this response does not constitute as consent for direct marketing.

A copy of this response will be published on the Trust website.

FOI12 244

Please provide the following information:

1. How many call outs have you had to dangerous dog attacks/dog bites/injuries sustained from dogs in 2012, 2011 and 2010?
Response - 10.
a) How many of these resulted in hospitalisation of one or more individual for each year?
            Response -   
2012 = 2
2011 = 7
2010 = 1
 b) Please give details of age, sex and location of each victim and any details recorded
about each incident for each year?
Response -   
2012 - 12 yr old male in public place, 40 yr old female at home
2011 - 55 yr old male in public place, 82 year old male at home, 5 year old female at
home, 62 year old male in public place, 75 year old female on Farm, 77 year old
female at home, 66 year old male at home.
2010 - 15 year old female at home.
c) How many ambulances were sent on each occasion/ambulance crew sent out on each
occasion? Was a helicopter sent?
Response - 2012, 2011& 2012: 1 vehicle each occasion, no helicopters.

2. How many call outs have you had to dangerous fox attacks/fox bites/injuries sustained from foxes in 2012, 2011 and 2010?
Response - None.
a) How many of these resulted in hospitalisation of one or more individual for each year?
            Response - N/A.
 b) Please give details of age, sex and location of each victim and any details recorded
about each incident for each year?
Response - N/A.
c) How many ambulances were sent on each occasion/ambulance crew sent out on each
occasion? Was a helicopter sent?
Response - N/A.

3. How many call outs have you had to incidents in schools in 2012, 2011 and 2010?
Response - This information is not recorded, we only record as public place or work / industrial.
a) How many of these resulted in hospitalisation of one or more individual for each year?
            Response - N/A.
 b) Please give details of age, sex and location of each victim and any details recorded
about each incident for each year? Were any of these recorded as violent attacks?
Response - N/A.
c) How many ambulances were sent on each occasion/ambulance crew sent out on each
occasion? Was a helicopter sent?
Response - N/A.

Please note that this response does not constitute as consent for direct marketing.

A copy of this response will be published on the Trust website.

FOI12 276

Please provide the following information in relation to the disposal of Trust IT equipment and the removal of data on PCs, laptops and servers prior to disposal:

1. Does the Trust currently have a contract for IT disposal?
Response - No.
a) If so, which company handles the contract?
Response - N/A
b) When does the contract expire?
Response - N/A
c) Is the contract advertised in the European Journal or other Purchasing Publication
(Buying Solutions – local framework agreements?) – Please detail.
Response - N/A
d) Does the contract cost the Trust to dispose of IT, or does the awarded company ‘pay’
for the material?
Response - N/A
e) If the contractor pays for the removal of IT, what are the typical costs? What are the
last 3 months and 6 months worth of transacted business?
Response - N/A
f) If the Trust pays for the material to be removed, what is the projected spend over the
period of the contract?
Response - N/A
g) How many PCs, laptops and servers will the Trust dispose of between now and 1
April 2013?
Response - N/A

2. What involvement does the Trust’s Information Technology Services division have specifically in the disposal of IT equipment? Is this a piece of work where Estates decide how the material is disposed of?
Response - Information Technology are responsible for the disposal via suitable Waste Electrical and Electronic (WEEE) Certified disposers.

3. How is data removed from servers and PCs prior to end of life?
a) If a software tool is deployed, which tool is it?
Response - N/A
b) Does the tool meet CESG and DIPCOG certification?
Response - N/A
c) Are drives removed and destroyed? If so, who removes the drives?
Response - Drives are removed by IT and kept in storage, IT Staff do this.
d) How long does it take per machine to remove hard drives?
Response - Two minutes.

4. Does the Trust donate any equipment to charity, good causes or staff? If so, how does the Trust ensure data protection?
Response - No.
a) If the Trust prepares a PC to be donated to charity, good causes or staff, how long
does it take to prepare each PC and how does the Trust support any of the donated
equipment in terms of post donation support?
Response - N/A
b) How does the Trust transfer any licences between the Trust and the new owners?
Response - N/A

5. Who has overall responsibility for the disposal of IT equipment within the Trust? Please supply name, telephone and email details (NOT departmental information but the actual PERSON responsible).
Response - The names and contact details of staff are considered personal information as defined by the Data Protection Act and are therefore exempt under section 40(2) of the Freedom of Information Act 2000. However, we can advise that overall responsibility falls within the remit of Felicity Greene, Executive Director of Strategic Planning and Commercial Development. Contact details: 01983 82209, email address felicity.greene@iow.nhs.uk

6. Can the Trust track all assets disposed of should there be a breach of data investigation? If so, how would an individual asset be tracked?
Response - N/A. Hard drives are retained and not disposed of.

7. How many incidents has the Trust dealt with in the last 3 years from data being found on IT equipment which had been disposed of?
Response - None.

8. At what point during the IT asset’s lifecycle does the item become a zero cost asset to the Trust? (When does the Trust write the asset off?)
Response - Depending on what it is, between three to ten years.

9. How does the Trust recognise any rebate back from equipment sold?
Response - The Trust does not receive rebates.

10. How many staff are involved with decommissioning services of legacy IT equipment?
Response - 5

11. Is decommissioning a process driven exercise (set standards and procedures)? If so, please supply procedures adhered to and staff training.
Response - None.

12. How old is IT equipment before it is disposed of?
Response - Between five and eight years old.

13. Who is the primary supplier of PCs and printers to the Trust – by which manufacturer?
Response - Hewlett Packard.

14. Following the incident at Brighton and Sussex University Hospitals and the ICO, please provide details for the Trust’s Data Controller (name, telephone number and email address).
Response - This information is exempt under section 21 of the Freedom of Information Act 2000 as it is readily accessible at: http://www.ico.gov.uk/what_we_cover/register_of_data_controllers.aspx

15. Is the Trust now more inclined to shred hard drives by a contractor on site or crush? And what are the future plans to destroy Trust hard drives and data:
a) before 31 March 2013 and
b) the next 12 months
Response - No decision has been made on the disposal of hard drives.

Please note that this response does not constitute as consent for direct marketing.

A copy of this response will be published on the Trust website.

FOI12 286

Please provide the following information:

1. Please provide us with the number of admissions and emergency re-admissions within 28 days of discharge, excluding those with cancer and mental health issues, for those aged 75+ for the financial years 2010/11 and 2011/12. Please provide your answer in actual numbers rather than percentages.
Response -
Admissions
2010/11 = 5,074
2011/12 = 4,565

Re-admissions
2010/11 = 298
2011/12 = 224

2. Please provide us with the number of discharges, excluding those with cancer or mental health issues, for those aged 75+ for the financial years 2010/11 and 2011/12. Please provide your answers in actual numbers.
Response -
2010/11 = 5,076
2011/12 = 4,564

Please note that this response does not constitute as consent for direct marketing.

A copy of this response will be published on the Trust website.

FOI12 318

Please provide the following information:

1. Which provider has been awarded the contract for NHS 111 services?
Response - The Contract has not been awarded, we are currently in Pilot status until April 1st 2014. The pilot is being undertaken by the Isle of Wight NHS Trust Ambulance Service.

2. At what cost per head (area population) was the contract awarded?
Response - N/A, please see above response.

3. How many serious untoward incidents have been reported in your Trust are during NHS 111 pilots?
Response - None.

Please note that this response does not constitute as consent for direct marketing.

A copy of this response will be published on the Trust website.

FOI12 331

Please provide the following information:

1. How many ‘black alerts’ have been issued this year, which dates they occurred on and the reason why they were issued.
Response - Nil.

2. How many ‘red alerts’ have been issued this year, which dates they occurred on and the reason why they were issued.
Response - Please note that alerts are issued on a twice daily basis to account for admission and discharge activity during that particular day. Please see attached spreadsheet for monthly breakdown. Red alerts are issued when the number of beds predicted to be available is less than the predicted admissions and the level of medical outliers.

The Isle of Wight alert system is based on the SHA model with some local adaptations to reflect our unique situation.  The prompts for the decision making are attached to the twice daily bed state. 

Please note that this response does not constitute as consent for direct marketing.

A copy of this response will be published on the Trust website.

FOI13 001

Please complete the attached survey.

Response - Please see attached document.

Please note that this response does not constitute as consent for direct marketing.

A copy of this response will be published on the Trust website.

FOI13 005

Please provide the following information:

Do you employ anyone on a “zero hours” contract? If so, how many employees have been on these contracts for each of the last five years and what roles do they perform?
Response – Please see below table. 

 

Total Each Year as at 01 Jan

Role

2009

2010

2011

2012

2013

Social Club Bar

 < 5

 

 

 

 

Medic

< 5

< 5

< 5

 

< 5

Chiropodist/Podiatrist

< 5

 

 

 

 

Marie Curie Nurse

7

6

< 5

< 5

< 5

Consultant

< 5

< 5

 

 

 

Dental Officer

24

22

20

11

6

Out of Hours Driver

< 5

< 5

< 5

< 5

< 5

Marie Curie Healthcare Assistant

7

7

8

5

< 5

Medical Laboratory Assistant

< 5

 

 

 

 

Medical Secretary

< 5

< 5

 

 

 

Paramedic

< 5

 

 

 

 

Physiotherapist

< 5

< 5

< 5

 

 

Receptionist

< 5

< 5

< 5

 

 

Nurse Specialist (Out of Hours)

< 5

< 5

< 5

 

 

Technician

< 5

 

 

 

 

Clerical Worker

< 5

< 5

< 5

 

 

Emergency Medical Dispatcher

< 5

< 5

< 5

 

< 5

Phlebotomist

< 5

 

 

 

 

Radiographer

< 5

< 5

< 5

 

 

Student District Nurse

 

< 5

 

 

 

Please note that this response does not constitute as consent for direct marketing.

A copy of this response will be published on the Trust website.

FOI13 015

Please provide the following information:

1. How many people were admitted to you’re A&E department with complications following Botox or a similar facial procedure, including facial fillers, in 2012?

2. How many people had a stay of at least one night following complications following Botox or another similar facial procedure, including facial fillers, in 2012?

3. How many people were admitted to A&E with complications from the following cosmetic procedures during 2012:
a) Abdominoplasty/Tummy tuck
b) Rhinoplasty
c) Liposuction
d) Breast Implant
e) Breast Reduction
Response - It has been identified that this organisation does not record this information to the level you require. In order to respond to this request in its entirety would require manual examination of patient records which would constitute personal data defined in the Data Protection Act and is therefore exempt under section 40(2) of the Freedom of Information Act 2000.

Please note that this response does not constitute as consent for direct marketing.

A copy of this response will be published on the Trust website.

FOI13 021

Please provide the following information:

Contraceptive Services
1. What is the total proposed budget for Contraceptive Services for the 2012/13 financial year?
Response - This is an integrated service with Public Health. May we suggest you direct this part of your request to them.

2. Does this figure include VAT?
Response - N/A, see above response to question 1.

3. Does this figure include anything other than physical supplies such as staffing costs/overheads/training etc?
Response - N/A, see above response to question 1.

LARC Prescribing Costs
4. Can you provide a figure for total LARC spending for the 2012/13 financial year?
Response - April 2012 – Feb 2013: £52,809 drug cost only.

5. Does this include VAT?
Response - Yes.

6. Does this cover anything other than LARC supplies such as staffing costs/overheads/training etc?
Response - Please see response for question 4.

LARC Training Costs
7. Can you provide a figure for total LARC training spending for the 2012/13 financial year?
Response - Only update training has taken place in the 2012/13 which is at no cost. Only initial training incurs a charge.

8. Does this include VAT?
Response - N/A.

9. Does this cover anything other than LARC supplies such as staffing costs/overheads/training etc?
Response - N/A.

Budget
10. Would you also be kind enough to submit any documents you have on the sexual health budget for the 2011/12 financial year.
Response – Please see above response to question 1.

Please note that this response does not constitute as consent for direct marketing.

A copy of this response will be published on the Trust website.

FOI13 027

Please provide the following information:

1. How much has the Trust budgeted to receive in private patient income in 2012/13?

2. How much did the Trust budget to receive in private patient income in 2011/12?

3. How much did the Trust actually receive in private patient income in 2011/12?

4. How much did the Trust budget to receive in private patient income in 2010/11?

5. How much did the Trust actually receive in private patient income in 2010/11?
Response - Please see attached spreadsheet.

If you have any further queries do not hesitate to contact this team again.

Please note that this response does not constitute as consent for direct marketing.

A copy of this response will be published on the Trust website.

FOI13 055

Please provide the figures of any cases occurring from January 2010 to present in relation to patients that may have been admitted to the hospital as a direct result of dog fouling, such as slipping, but mainly any illnesses resulting in Toxocariasis.
Response - There have been no patients admitted with toxocariasis in the period requested.

In relation to admissions as a result of falling or slipping, our systems record diagnosis (e.g. Fracture NOF) and procedure undertaken (e.g. DHS) but not the cause of the admission event. Individual notes would probably have ‘following fall at home’ (for example) but not the root cause such as ‘loose footwear’, dizziness or slipping on dog fouling. To ascertain this information would require manual examination of all records to establish cause, which would breach Principle 2 of the Data Protection Act and is therefore exempt under section 40(2) of the Freedom of Information Act 2000.

Please note that this response does not constitute as consent for direct marketing.

A copy of this response will be published on the Trust website.

FOI13 060

Please provide the following information:

1. The number of alcohol-related hospital admissions within your Trust for children aged 0 – 10 in the following calendar years: a) 2008, b) 2009, c) 2010, d) 2011and e) 2012.
Response - None.

2. For each admission, please tell me a) the age of the child, b) the sex of the child and c) a brief summary of the problem, e.g. child was drunk.
Response - N/A.

Please note that this response does not constitute as consent for direct marketing.

A copy of this response will be published on the Trust website.

FOI13 063

1. Are you having difficulty recruiting doctors?
Response - Yes.
a) If so, are they in a set speciality?
Response - Haematology, Microbiology, Histopathology, Gastroenterology,
            Palliative Medicine

2. Do you recruit doctors from overseas?
Response - We accept applications from both UK based and non-UK based Dr’s.
a) If so, are there any complications that this impacts on the recruitment process?
Response - For non-EEA Dr’s we require a Tier 2 Work Permit which can delay a
            start date.

3. Are there any recruiting initiatives you use to recruit doctors?
Response - No.

Please note that this response does not constitute as consent for direct marketing.

A copy of this response will be published on the Trust website.

FOI13 067

Please provide the following information:

How many times have the chairman of your Trust and the chief executive of your Trust made scheduled visits to their hospital wards to meet patients in the calendar year of 2012?

To be clear, I would like two sets of statistics, one showing the number of scheduled visits from the diary of your chairman another from the diary of your chief executive officer.
Response - Between 1 January and 31 December 2012, the Trust Chairman undertook 5 scheduled visits and the Chief Executive undertook 6 scheduled visits.  Both the Chairman and Chief Executive also have a range of unscheduled interactions with Wards, Clinics, Services and Staff encompassing all our services across the ambulance, community, hospital and mental health services.  

Please note that this response does not constitute as consent for direct marketing.

A copy of this response will be published on the Trust website.

FOI13 070

Please provide the following information in relation to:

·         Server Hardware Maintenance – Response - No Contract
·         Server Licensing (Software) – Response - No Contract
·         Server Storage – Response - No Contract
·         Microsoft Support – Response - No Contract
·         SAN – Response - No Contract

 

For each of the types of ICT contract above can you please send me the following data types:

- Contract Title
Response - N/A
- Existing/Current Supplier
Response - N/A
- Hardware Brand(s)
Response - N/A
- Number of Users
Response - N/A
- Operating System (Platform - Windows, Linux, Unix etc.)
Response - N/A
- Total number of Servers (per supplier)
Response - N/A
- Number of Virtual Servers (of the total number of server how many are virtual)
Response - N/A
- Total Contract Value (For the whole duration of the contract, if the total value sent is per
annum please state this in the response)
Response - N/A
- Duration (Please can you also include notes if the contract includes any contract
extension periods.)
Response - N/A
- Contract Expiry Date
Response - N/A
- Contract Review Date (An approximate date of when the organisation is planning to
review this particular contract.)
Response - N/A
- Brief Contract Description
Response - N/A
- Internal Contact (The person from within the organisation that is responsible for
reviewing and renewing this particular contract. Please include there full name, job title,
direct contact number and direct email address.)
Response - Names of individual members of staff and contact details are
considered personal data defined within the Data Protection Act and are therefore
exempt under section 40(2) of the Freedom of Information Act. We can advise
however, that overall responsibility lies with Felicity Greene, Executive Director of
Strategic Planning and Commercial Development. Contact details are available via:
www.iow.nhs.uk

Please note that this response does not constitute as consent for direct marketing.

A copy of this response will be published on the Trust website.

FOI13 101

Please provide the following information in spreadsheet form:

1. Data for the full year 2011/12 for alcohol-related call outs which do not require emergency admittance to A&E, highlighting the figures for Saturdays and Sundays.
Response – This data would be difficult to identify from our current CAD system as the initial response is based on what the clinical presentation is i.e. collapse, fall etc it is only upon clinical examination the crews may note alcohol is involved. This would require us to examine all Electronic report forms and identify which would require a large amount of man hours in excess of the 18 hours permitted by the Freedom of Information Act, and would also constitute personal data as defined in the Data Protection Act. This is therefore exempt under section 40(2) of the Freedom of Information Act.

2. Data for the number of call outs linked to alcohol with subsequent submissions to A&E departments for the full financial year 2011/12, highlighting the figures for Saturdays and Sundays.
Response -

 

Total number of alcohol-related attendances, arrival mode ambulance

(of which) occurred at weekends

13/04/11* – 30/06/11

159

65

01/07/11 – 30/09/11

156

68

01/10/11 – 31/12/11

111

45

01/01/12 – 31/03/12

128

68

Overall total:

554

246

* start of Symphony IT system – statistics cannot be confirmed before that time

3. Number of recorded lifting injuries to ambulance personnel arising from dealing with overweight/obese patients and any corresponding compensation pay outs resulting from these incidents for 2011/12.
Response - Having reviewed the incident report forms submitted by Ambulance staff we cannot see any evidence of injuries directly correlating to obese patients. The Isle of Wight Ambulance Service, alongside the Trust, have a very proactive management of lifting and handling training with suitably identified vehicles and equipment to enable crews to lift patients safely.

Please note that this response does not constitute as consent for direct marketing.

A copy of this response will be published on the Trust website.

FOI13 109

Please provide the following information:

1. Do policies or procedures exist to:
- establish whether a patient admitted to any of your hospitals does or does not wish to
receive contact from a hospital chaplain
Response - All patients who undergo assessment have their religious needs
assessed. If a chaplain is required, their request is sent to the relevant Religious
Lead in the Trust.
- ensure that patients (or their visitors, next of kin etc) do not receive unsolicited contact
from chaplains
Response - Chaplains work generically in the NHS; meaning they visit patients of
all faiths and those of no faith, not with a religious agenda but by reason of our
common humanity and in order to ensure holistic care is fulfilled in our NHS Trust. 
Patients who do not wish to receive contact may be greeted but their expressed
wishes would then be respected.
- safeguard patients’ personal and medical data such as hospital chaplains by default do
not have access to it
Response - See below.
- ensure that hospital chaplains when given access to patient data, do not share any of it
with third parties
Response - See below.
If you answered yes to any of the above, please could you provide copies of the relevant policies or procedures?
Response - No such specific policies or procedures exist. The Chaplaincy Service are subject to the same policies and procedures regarding personal information as all Trust staff. Staff are only given relevant and proportionate access to patient data and must ensure that they comply with policy.

2. Outline your approach for monitoring adherence to the policies and procedures above.
Response - Compliance monitoring of policies and procedures is carried out through the Trust annual audit programme.

3. A summary of the results of this monitoring for the last five years, including rates of compliance with the policies and procedures, and severity of any non-compliance events.
Response - As no specific policies or procedures exist in relation to the Chaplaincy service, no audits have been undertaken, therefore this information is not held.

4. Provide details of any actions taken in respect of any non-compliance identified (e.g. tightening of procedures, disciplinary action – in the latter case, taking care not to disclose any personal information).
Response - There has been one breach of Trust policy with regard to the information collected. Disclosing any further detail could lead to an individual(s) being identified and is therefore exempt under section 40(2) of the Freedom of Information Act 2000.

Please note that this response does not constitute as consent for direct marketing.

A copy of this response will be published on the Trust website.

FOI13 123

Please provide the following information broken down into calendar years, for the last ten years:

1. The number of suicides of patients that have used services in any of the hospitals, care homes or clinics under the jurisdiction of the Trust. I would be grateful if you could include the date when each incident occurred.
Response - We can confirm that this organisation does not hold recorded information related to patient suicides. May we suggest that you direct this part of your request either to the Coroner, or Public Health who are now under the Local Authority.

2. The number of patients that have been convicted of murder, attempted murder or manslaughter having received any kind of mental treatment in any hospital, care home or clinic under the jurisdiction of the Trust. Again, I would be grateful if you would kindly include the date when each incident occurred.
Response - We do not hold this information in the format you require. To ascertain this information would require examination of individual patient records which would breach Principle 2 of the Data Protection Act and therefore is exempt under section 40(2) of the Freedom of Information Act 2000.

Please note that this response does not constitute as consent for direct marketing.

A copy of this response will be published on the Trust website.

FOI13 130

For the last financial year:

1. The number of patients presenting themselves at each hospital under the Trust's control with a foreign body in their anus.
Response - One patient.

2. The number of patients presenting themselves at each hospital under the Trust's control with a foreign body in their vagina.
Response - None.

3. The number of patients presenting themselves at each hospital under the Trust's control with a foreign body in their penis.
Response - None.

4. In each case, if possible, what was removed from the person.
Response - It is not possible to identify what was removed from the individual without accessing patient records. This is personal data as defined within the Data Protection Act and is therefore exempt under section 40(2) of the Freedom of Information Act 2000.

5. The total cost for treating the patients.
Response - The charge to the Commissioners for this episode was £4,877.

Please note that this response does not constitute as consent for direct marketing.

A copy of this response will be published on the Trust website.

FOI13 132

Please find attached a spreadsheet containing 14 questions with respect to your radiology department.
Response - Please see attached completed spreadsheet.

Please note that this response does not constitute as consent for direct marketing.

A copy of this response will be published on the Trust website.

FOI13 146

Please provide copies of any guidelines or protocols currently in use within your Trust which are relevant to the Induction of Labour in pregnant women.
Response - Please see attached documents.

Please note that this response does not constitute as consent for direct marketing.

A copy of this response will be published on the Trust website.

FOI13 151

I am writing to request copies of public information leaflets, information sheets, CD's, DVD's, etc., that the Trust distributes to parents, doctors, or any other interested party, relating to the psychiatric childhood condition, known as Attention Deficit Hyperactivity Disorder (ADHD).
Response - In the Children’s Outpatient Dept we have numerous leaflets and books available to give out to parents and the children regarding ADHD. These are supplied free of charge by the following companies: Lilly; Flynn Pharma Ltd; Shire; Janssen-Cilag Ltd.
The topics covered in the literature supplied are: Guides for parents on how to cope/understand the condition; sleeping advice; guides for teenagers; story books for younger children to help them understand; guides for integration and understanding in schools; reflective diaries for all ages to map stressful times of the day; explanation of drug therapies and potential side effects.

There are two leaflets which are available from support groups: HACSG (The Hyperactive Children Support Group) Registered Charity, www.hacsg.org.uk; and Parenting & Family Support Services a local group co-ordinated by the Local Authority.

All of this information is readily available elsewhere from the organisations listed above and therefore have not been supplied in hard copy for this request. We do not currently produce any of our own literature.

Please note that this response does not constitute as consent for direct marketing.

A copy of this response will be published on the Trust website.

FOI13 153

Please provide the following information:

1. What is the name of you Clinical Commissioning Group? Please provide an FOI email contact for it.
Response - Isle of Wight Clinical Commissioning Group.  For FOI contact requests, please contact: freedomofinformation@iow.nhs.uk.

2. What is the geographical area covered by your 111 telephone number system?
Response - Isle of Wight.

3. What is the name of the provider who has the contract?
Response - The Isle of Wight Ambulance Service.

4. When was the system first introduced (soft launch)?
Response - 11 October 2011.

5. How many serious untoward incidents are you investigating relating to 111? Where possible provide details of each case.
Response - None.

6. How many of these involved a death? Where possible provide details.
Response - None.

7. What is the ratio of call handlers (excluding nurses) to a) nurses and b) doctors at the call centre?
Response -
a )3 to 1
b)3 to 1 Mon to Friday 0800-1800, 5 to 2 Mon- Fri 1800-2400, 3 to 1 Mon – Sun  0001-0800 & 2 to 1 Sat & Sun 0800-2400.
8. How many hours of training do call centre handlers (not nurses) undergo before they are allowed to answer phones?
Response - Minimum of 232hrs of formal training followed by mentorship (buddy) until independent sign off by qualified Tutor usually a further 75hrs minimum. This is then reviewed monthly for a period of six months on a 1-1 review before qualified status is awarded.

Please note that this response does not constitute as consent for direct marketing.

A copy of this response will be published on the Trust website.

FOI13 156

Please provide the Locum spend for doctors working in the period of 1st April 2012 to 31st March 2013, the spend requested is for all grades of doctors and to be broken down by speciality, this spend is to cover all of the hospitals within your Trust.
Response - Please see attached.

Please note that this response does not constitute as consent for direct marketing.

A copy of this response will be published on the Trust website.

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