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Current waiting times (average) Emergency Dept. (A&E): 47 minutes Emergency Dept. (children): 24 minutes Learn more about our waiting times

NHS Staff Survey results 2020

The latest NHS staff survey results show that people working at our Trust say the quality of care, safety culture and the health and wellbeing support on offer to staff have improved.

The latest results show that morale and staff engagement are improving, with more people recommending us as a place to work and an increase in the number of staff happy with the standard of care provided.

Areas of the Trust are setting the bar nationally, with our Ambulance Service recording some of the best results in the country, scoring highest in its category for 8 out of 10 key themes.

The national survey, which happened in autumn 2020, saw a record 60% of staff or nearly 2,000 people share their views on a range of topics from line management to clinical practice.

Overall, we have seen improvements across our workforce in six key areas: quality of care, safety culture, safe environment - bullying and harassment, health and wellbeing, staff engagement and morale.

The results show that more staff are happy with the standard of care provided and would be happy for friends and family, if needed, to be cared for by our teams.

The survey also highlighted several areas for improvement, including how we involve staff in decision-making, how teams discuss their effectiveness and people’s experience of violence in the workplace.

Find out more in our news story.

View the NHS Staff Survey results for each of our divisions: 



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