NHS staff survey results 2020

The NHS staff survey results from 2020 showed that people working at our Trust said the quality of care, safety culture and the health and wellbeing support on offer to staff had improved.

The results showed that morale and staff engagement were improving, with more people recommending us as a place to work and an increase in the number of staff happy with the standard of care provided.

Areas of the Trust were setting the bar nationally, with our Ambulance Service recording some of the best results in the country, scoring highest in its category for 8 out of 10 key themes.

The national survey, which happened in autumn 2020, saw a record 60% of staff or nearly 2,000 people share their views on a range of topics from line management to clinical practice.

Overall, we saw improvements across our workforce in six key areas: quality of care, safety culture, safe environment - bullying and harassment, health and wellbeing, staff engagement and morale.

The results showed that more staff were happy with the standard of care provided and would be happy for friends and family, if needed, to be cared for by our teams.

The survey also highlighted several areas for improvement, including how we involve staff in decision-making, how teams discuss their effectiveness and people’s experience of violence in the workplace.

Find out more in our news story.

Acute and Corporate headlines_NHS Staff Survey 2020 (0.09 MB)

Acute and Corporate results summary_NHS Staff Survey 2020 (0.09 MB)

Ambulance headlines_NHS Staff Survey 2020 (0.10 MB)

Ambulance results summary_NHS Staff Survey 2020 (0.10 MB)

Community headlines_NHS Staff Survey 2020 (0.09 MB)

Community results summary_NHS Staff Survey 2020 (0.09 MB)

MHLD headlines_NHS Staff Survey 2020 (0.09 MB)

MHLD results summary_NHS Staff Survey 2020 (0.09 MB)