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NHS Staff Survey results

The annual NHS Staff Survey is one of the largest workforce surveys in the world and has been running every year since 2003.

The survey is an official statistic, run independently of NHS England and NHS Improvement and to the highest standards of quality and accuracy. What you say is kept confidential and anonymous. 

After the survey closes, everyone’s answers are gathered together by the Staff Survey Co-ordination Centre that manages the survey for the NHS. It then takes a bit of time to carefully check and analyse that very large amount of anonymous data.

This gives a really accurate picture of what it’s like to work in the NHS, which is used by numerous different organisations, as well as our own organisation, to make things better for you, your colleagues, and our patients and service users. 

From 2021 the questions in the NHS Staff Survey are aligned to the NHS People Promise. This sets out, in the words of our NHS people, the things that would most improve our working experience – like health and wellbeing support, the opportunity to work flexibly, and to feel we all belong, whatever our background or our job. The NHS People Promise is made up of seven elements:

The people who work in the NHS are best placed to say when progress has been made towards achieving our People Promise. From 2021, everyone’s answers will be used to better understand what it’s like at the moment and where more change is needed.

Find out more about our NHS Staff Survey results in 2020 and 2021.




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