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Staff survey results 2021

The latest NHS staff survey results show that the Isle of Wight NHS Trust is taking positive action on health and wellbeing.

In November 2021, the Trust saw the highest number of staff take part in the national NHS Staff Survey, with 2,291 people (65%) completing the survey to share their views on everything from patient safety to flexible working.

There was a 30% increase in staff saying the Trust was taking positive action on health and wellbeing, with 6 in 10 staff feeling the impacts of new initiatives that have been introduced to support staff feeling happy, healthy and motivated.

Another key area of improvement was staff saying they experienced less incidences of bullying and harassment from patients, service users and members of the public. In addition, more staff are feeling confident that concerns about unsafe clinical practice are being addressed. This follows the outcome of the Care Quality Commission report in September which found that the Trust is determined to meet the needs of patients and the public.

Areas of the Trust are setting the bar nationally, with the Island’s Ambulance Service recording some of the best results in the country, scoring highest in its category for 7 out of 9 key themes. The Community Service, which plays a vital role in supporting people with complex health and care needs to live independently in their own homes, also set the bar nationally in 2 out of the 9 themes.

  • Ambulance Service: compassionate and inclusive, recognised and rewarded, a voice that counts, safe and healthy, always learning, flexible, staff engagement.
  • Community: always learning, morale

The survey also highlighted several areas for improvement, including the need to support more staff to report acts of violence and to review the appraisal process to better support people carrying out their roles.

Find out more in our news story.


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