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Current waiting times (average) Emergency Dept. (A&E): 15 minutes Emergency Dept. (children): 20 minutes Learn more about our waiting times

My Health Group

The My Health Group is chaired by Sarah Johnston, Deputy Director of Nursing and is open to any adult with a learning disability, families and carers, primary and secondary care NHS staff and third sector representatives.

The purpose of the group is to:

  • Monitor clinical practice and patient experience in the hospital with particular focus on reasonable adjustments for people with a learning disability.
  • To ensure high standards of care are evident
  • Implement changes in practise in relation to national reports, e.g. Mencap Report 2007 ‘Death by Indifference’, ‘Healthcare for All’ 2008 and Mencap Report 2012 ‘Death by Indifference: 74 deaths and counting’.

The aims of the My Health Group are to help facilitate and support NHS staff to:

  • Improve knowledge to more effectively meet the need of patients with a learning disability.
  • Support individuals with a learning disability to have access to a Care Passport to improve their inpatient experience.
  • Support people with a learning disability who come into hospital and ensure that they are treated in a way which recognises their individual needs in areas such as reasonable adjustments.
  • Support people with a learning disability to receive the correct treatment and ensure that their learning disability is not a barrier to receiving appropriate treatment.
  • To ensure safe discharge of patients with a learning disability.
  • Develop good communication channels to inspire patient confidence and develop excellent customer service for our patients with a learning disability.

 The group meets quarterly at St Marys Hospital and concerns, issues, compliments and complaints can be raised and added to the agenda before each meeting by contacting the Learning Disability administrators at Arthur Webster Clinic, Landguard Manor Road, Shanklin. Tel: 01983 866179 or email:

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