Quality Care - everyone, everytime


Isle of Wight NHS Trust recognises the valuable contribution made by its members and will continue to develop and strengthen its public membership in conjunction with its partners to remain, very much, a membership organisation.

Through membership, we will listen to your views and opinions which will help influence decisions and the Trust’s future.  Members (aged 11 and over) will be able to have their voice heard.  The views of our members are taken into consideration when decisions about healthcare are made.

Members can:

  • Help shape our future plans for services and the Trust
  • Receive a regular newsletter (one per household)
  • Be involved in focus groups or surveys about our services
  • Be invited to events and health talks including Medicine for Members' Meetings
  • Have access to a website providing discounts at high street retailers
  • Receive an invitation to the Annual General Meeting
  • Be involved as much or as little as you wish

However membership is not a ‘passport’ to faster or preferential treatment.  Where possible, to minimise costs and ensure we spend the maximum amount on patient services, we will seek to communicate with members via e-mail and through our website.

But we recognise that members will want to choose the method of communication which suits them and other options, including by post is available.

Who can become a Member?

Following discussion with patients, Islanders and key stakeholders we decided that public membership is open to anyone aged 11 and over, who:

  • Is resident or works on the Isle of Wight; and/or
  • Is the carer of someone who is currently receiving treatment provided by Isle of Wight NHS Trust.

We will use established mechanisms to ensure that the views of young people below the age of 11 and those who are under-represented are heard by our Executive Board of Directors. 

To become a member of the Trust, pick up a membership from at St Mary's Hospital or telephone our Membership office on 01983 822099 ext. 5703 to request a form.

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Our Performance

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Click here to find out how you can feedback to us about your experiences, along with how to raise any concerns, complaints or questions.