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This page is a printable version of: https://www.iow.nhs.uk/getting-involved/help-us-improve/complaints-reports.htm
Date: 06 February 2023

Current waiting times (average) Emergency Dept. (A&E): 110 minutes Emergency Dept. (children): 65 minutes Learn more about our waiting times

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Complaints Reports

Our most recent report from all patient feedback can be found below, and incorporates complaints and concerns data:

2022/2023 Quarter 1 Patient Experience Report

Annual Patient Experience Report 2021 - 2022

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Tell Us Your Views

Please feedback to us about your experiences, along with how to raise any concerns, complaints or questions.

Useful Links

St Mary’s Hospital remains very busy.

We are asking everyone to help us by:

Only using our Emergency Department for life threatening injuries or illnesses
Only calling 999 in the event of a life-threatening illness or injury
Visiting NHS 111 online or calling NHS 111 for health advice, or contact your local pharmacist or GP
Collecting family and friends from hospital as soon as they are ready to leave
Consider supporting your loved one at home, providing it is safe to do so
Being extra vigilant in the cold weather and when surfaces are slippery
Supporting friends, family and neighbours with keeping warm, shopping and collecting prescriptions, when needed.

Thank you for your continued support.

Please visit our patients and visitors page for general information.

This page was last updated on Tuesday 17 January 2023.