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This page is a printable version of: https://www.iow.nhs.uk/getting-involved/help-us-improve/complaints-reports.htm
Date: 21 September 2023

Current waiting times (average) Emergency Dept. (A&E): 18 minutes Emergency Dept. (children): 23 minutes Learn more about our waiting times

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Contact our Patient Experience Team >>

Complaints Reports

Our most recent report from all patient feedback can be found below, and incorporates complaints and concerns data:

Annual Patient Experience Report 2022 - 2023

2022/2023 Quarter 3 Patient Experience Report

2022/2023 Quarter 2 Patient Experience Report

2022/2023 Quarter 1 Patient Experience Report

Annual Patient Experience Report 2021 - 2022

Keep up to date with the latest news

Read the latest news from across all our services.

Subscribe to Trust Matters, our regular newsletter.

Tell Us Your Views

Please feedback to us about your experiences, along with how to raise any concerns, complaints or questions.

Useful Links

Important information

Our services are currently extremely busy and we expect them to remain busy and under increased pressure during the strikes. We will only cancel appointments and procedures where it is necessary, if you aren’t contacted by us to rearrange, please still attend your appointment.

You can help by:

Only using our Emergency Department or call 999 for life threatening injuries or illnesses
Collecting family and friends from hospital as soon as they are ready to be discharged to free up beds for those who need them
Support friends, family and neighbours with shopping and collecting prescriptions if needed
Only call 999 in the event of a life-threatening illness or injury
Visit NHS 111 online or call NHS 111 for heath advice, or contact your local pharmacist or GP.

Please visit our patients and visitors page for general information.

Thank you for your continued support.