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This page is a printable version of: https://www.iow.nhs.uk/getting-involved/help-us-improve/complaints-reports.htm
Date: 06 October 2022

Current waiting times (average) Emergency Dept. (A&E): 58 minutes Emergency Dept. (children): 63 minutes Learn more about our waiting times

Complaints Reports

Our most recent report from all patient feedback can be found below, and incorporates complaints and concerns data:

Annual Patient Experience Report 2021 - 2022

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Read the latest news from across all our services.

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Tell Us Your Views

Please feedback to us about your experiences, along with how to raise any concerns, complaints or questions.

Useful Links

From Thursday 1 September 2022, all patients, staff, and visitors are no longer required to wear a face mask at St Mary's Hospital and our other Trust sites.

These changes have been made in line with national guidance on the mandated use of face masks in healthcare settings and the reducing numbers of positive cases.

Our visitor policy continues to allow patients two visitors a day for up to an hour between 10am and 8pm, and these no longer need to be pre-booked.

Our restrictions, including mask wearing, will be reviewed regularly based on the current situation at St Mary's Hospital alongside the latest guidance from UK Government and NHS England.

Those with symptoms of a respiratory infection, including COVID-19, and a high temperature or who feel unwell, should try to stay at home and avoid contact with other people until they feel well enough to resume normal activities and they no longer have a high temperature.

If your symptoms are serious, or get worse, contact NHS 111.

Please visit our Patients and Visitors page for more information. This page was last updated on Thursday 15 September 2022.