Skip to content
Current waiting times (average) Emergency Dept. (A&E): 180 minutes Emergency Dept. (children): 0 minutes Learn more about our waiting times

Enhanced visiting restrictions in place at St. Mary’s Hospital

Enhanced visiting restrictions in place at St. Mary’s Hospital
23 August 2021

Enhanced visiting restrictions are now in place across all inpatient wards at St Mary’s Hospital.

The decision to restrict visiting across the site is not one we have taken lightly but due to the continuing rise in COVID-19 patients being treated at the hospital, we must put the safety of our patients and staff first.

There are some exceptions to these restrictions where one family member is permitted to visit, these are:

  • a patient that is nearing end of life
  • a child who is an inpatient on the Children’s Ward
  • a birthing partner - for information visit the Maternity Services page

Visiting for the above exceptions should be agreed with the appropriate Ward Sister and proof of a negative lateral flow test will be expected.

Because we understand how important it is for the welfare of our patients to stay connected with friends and family whilst in hospital, we are continuing to offer our message to a loved one service. To use this service, send a message to our Patient Experience Team at: who will make sure your message reaches them.

If you are attending the hospital for an outpatient appointment, then you are reminded to attend alone unless in exceptional circumstances, in which case one carer is permitted. Our friendly marshals remain at the front entrances to ensure the reason for your visit is valid, and will request to see your appointment letter.

On entry to our buildings, you are required to wear a face covering and continue to adhere to social distancing and use the hand sanitiser provided. If you arrive early, then please wait outside until it is time for your appointment. If you are exempt from wearing a face covering, then you are required to wear a face visor as an alternative.

Our visiting policy remains under continuous review. As soon as we feel it is safe to relax measures once more, we will look forward to welcoming visitors back to the hospital. In the meantime, we ask people for their understanding and support as we continue to take all necessary precautions to keep everybody safe.

Keep up to date with the latest news

Read the latest news from across all our services.

Subscribe to Trust Matters, our regular newsletter.

Tell Us Your Views

Please feedback to us about your experiences, along with how to raise any concerns, complaints or questions.