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This page is a printable version of: https://www.iow.nhs.uk/news/Issue-with-direct-telephone-numbers.htm
Date: 21 September 2023

Current waiting times (average) Emergency Dept. (A&E): 26 minutes Emergency Dept. (children): 14 minutes Learn more about our waiting times

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Issue with direct telephone numbers

Issue with direct telephone numbers

25 October 2021

We are currently experiencing issues with calls to some of our direct phone lines and some services may be intermittent.

If you are unable to dial through to numbers beginning (01983) 534 or 552, please dial the main hospital phone line on 01983 822099. If you know the extension number you need you can follow the voice prompt to dial directly, or wait for a switchboard operator to connect to the department you need.

Our teams are working hard to resolve this issue.

We apologise for any inconvenience caused.

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Important information

Our services are currently extremely busy and we expect them to remain busy and under increased pressure during the strikes. We will only cancel appointments and procedures where it is necessary, if you aren’t contacted by us to rearrange, please still attend your appointment.

You can help by:

Only using our Emergency Department or call 999 for life threatening injuries or illnesses
Collecting family and friends from hospital as soon as they are ready to be discharged to free up beds for those who need them
Support friends, family and neighbours with shopping and collecting prescriptions if needed
Only call 999 in the event of a life-threatening illness or injury
Visit NHS 111 online or call NHS 111 for heath advice, or contact your local pharmacist or GP.

Please visit our patients and visitors page for general information.

Thank you for your continued support.