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Date: 18 September 2021
People who use mental health and learning disabilities services on the Isle of Wight will benefit from a new joined-up approach that will mean there is ‘no wrong door’ when they need support.
Isle of Wight NHS Trust has published its Mental Health and Learning Disabilities Service strategy after months of work with people who use services, staff, stakeholders in the public, community and voluntary sectors and its partner organisation, Solent NHS Trust.
The partnership and the No Wrong Door model for local mental health services are the latest steps in the Trust’s work to transform the support on offer to islanders.
Dr Lesley Stevens, Director of Mental Health and Learning Disabilities Service at Isle of Wight NHS Trust said:
“We set out to involve the people who use our services and those who deliver them from the very start and I am delighted that more than 250 people took part in the workshops that helped to shape this new strategy.
“The No Wrong Door model is all about improving people’s experience of mental health and learning disabilities services by making sure that they can access the support they need, when they need it.
“People told us they wanted us to organise our services in a way that makes sure there is a seamless journey if they need to move between services.
“This new way of working will achieve that and we are planning to bring in a single trusted assessment across our services and our partner agencies so that people will only have to tell their story once when accessing services.”
Maggie Oldham, Chief Executive at Isle of Wight NHS Trust said:
“I am delighted with the progress that we are making in transforming mental health and learning disabilities services for our island community.
“This new strategy is an important step on that journey and we look forward to what our teams and our partner organisations can achieve in the coming months on behalf of the people who use our services.”
Dr Dan O’Neill, NHS Isle of Wight Clinical Commissioning Group’s Clinical Lead for Mental Health and Learning Disabilities said:
“We know how important it is for people to be able to access healthcare close to where they live, which is why this new model will be hugely beneficial to those who need that specialist support. There is still stigma about needing mental health support and so by providing additional support closer to home, we hope this ease of access to our services will encourage people to come forward and get the right help for them when they need it.”
Chris Orchin, Chair of Healthwatch Isle of Wight said:
“The No Wrong Door approach represents a major change in the way these services are provided. We welcome the increased emphasis on community provision and integrated approach that should ensure treatment and support is provided quickly when needed.
“We look forward to working with the Trust and partner organisations during the implementation of this model over the coming months"
The new model for local mental health and learning disabilities services will deliver an island-wide network of services made up of three elements.
The Trust will now embark on a programme of engagement with NHS staff, partner organisations, service users and the public to explore their experience of mental health and learning disabilities and to hear their views on the new approach.