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Current waiting times (average) Emergency Dept. (A&E): 130 minutes Emergency Dept. (children): 176 minutes Learn more about our waiting times

Emergency Department (A&E)

The Emergency Department, otherwise known as Accident and Emergency (A&E) assess and treat people with serious or life-threatening injuries or illnesses. The department, which is situated at St. Mary's Hospital, is open 24 hours a day, 7 days a week.

Please call 111 first and should you need to be seen by the Emergency Department team you'll be given an arrival time. 











How can I get urgent medical help?

For urgent medical help, please use the NHS 111 First service if:

  • you need medical help fast, but it’s not a 999 emergency
  • you think you need to go to A&E or another NHS urgent care service

A trained NHS adviser or healthcare professional will help you right away. If you need urgent care, they will arrange an arrival time at the Emergency Department. 

For immediate, life-threatening emergencies, continue to call 999.



Did you know there are a range of local health services available to you when you are feeling unwell? Depending on the seriousness of your symptoms, you could get help faster and easier by using another service, and you could even save lives!

Thousands of people attend the Emergency Department unnecessarily and would have benefited by accessing other NHS services such as:

Choosing the Right Service

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