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This page is a printable version of: https://www.iow.nhs.uk/our-services/acute-care-services/ambulance/Ambulance-Service-Feedback.htm
Date: 30 May 2023

Current waiting times (average) Emergency Dept. (A&E): 2 minutes Emergency Dept. (children): 2 minutes Learn more about our waiting times

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Ambulance Service Feedback

Thank you for visiting our Ambulance Service page for patient feedback.

Have you have recently sought help from one of our services? Then please tell us about your experience by completing a short questionnaire that will help us to improve the service. This questionnaire is anonymous and any information you give will remain confidential.

Below are links to the surveys for Community Practitioners, Patient Transport and 999 Services. Please click on the link for the service you have used and then complete the questions as best as you can.

If someone made the call on your behalf it may be useful for them to help you.

Thank you for your help.

Ambulance Services:

Keep up to date with the latest news

Read the latest news from across all our services.

Subscribe to Trust Matters, our regular newsletter.

Tell Us Your Views

Please feedback to us about your experiences, along with how to raise any concerns, complaints or questions.

Useful Links

Important information

The situation at St Mary’s remains extremely busy and we desperately need your help to keep the Emergency Department free for those who need it. You can help by doing a number of things:

Only use our Emergency Department or call 999 for life threatening injuries or illnesses
Collecting family and friends from hospital as soon as they are ready to be discharged to free up beds for those who need them
Support friends, family and neighbours with shopping and collecting prescriptions if needed
Only call 999 in the event of a life-threatening illness or injury
Visit NHS 111 online or call NHS 111 for heath advice, or contact your local pharmacist or GP.

Please visit our patients and visitors page for general information.

Thank you for your continued support.

Changes to mask wearing from Monday 17 April 2023

From Monday 17 April 2023, visitors to St Mary’s Hospital and our other sites are no longer required to wear face masks in most clinical areas, unless it is their personal preference to do so.

More information in our news story ▶️ iownhs.co.uk/3KBjkjk

This page was last updated on Friday 14 April 2023.