Quality Care - everyone, everytime
 

Testimonials

testimonials bubbles

Testimonials

"Just wanted to say thank you to the very friendly, dedicated and passionate team of physios at Laidlaw. i have really benefited from my visits in recent weeks and now the exercises have become part of a routine - which sometimes happens automatically nad i don't realise i am doing it!"

"The care was tailored to my individual needs. Staff were very caring and professional. the written information was very very useful."

"Excellent care and result."

"Oh what a help. Very helpful. Thank you."

"Both therapists had a good/nice manner. information/advice given interesting nad relevant. really helped with recovery, felt like they made sure of recovery before discharging me."

"Lara and Sally extremely knowledgeable, caring and very supportive - can't fault the care i have received - first class!! a credit to the NHS!! Friendly and totally professional!"

"Information leaflet given for my partner very good."

"Lara and Sam in the physio team at Laidlaw were wonderful and have helped me overcome a very private issue. They were always professional and made me feel at ease. I am very thankful."

"I felt my care was very personalised to my needs - both Lara and Sally were very approachable and understanding. No improvement points other than it was sometimes hard to get through to the office and you had to leave voice mails."

"My treatment from both Sally and Lara have been outstanding. So knowledgeable and caring with practical, achievable advice. I honestly feel that without Sally's encouragement I may have had a much longer road to recovery both physically and emotionally."

"I found this service an amazing help and didn't feel embarrassed at all. I was put totally at ease and feel so much more confident now. i would recommend this service to anyone."

"Everyone was so helpful. At first I felt so embarrassed about my condition. the staff really put me at ease. They were really supportive with me. The exercises they gave me has helped a lot. thank you Lara, Sally and Sam. I have attended the group classes and one to one."

"I was listened to and nit felt rushed. Time was taken to gradually introduce new techniques and ensure I was doing them properly."

"Sally was very good with clear instructions"

"Outstanding care by Lara and Sally. Highly recommend their untimely effort of me. Sad to say goodbye. Thank you so much."

"Sally and Lara have been amazing! Very professional and treated me with dignity and respect in what is an embarrassing issue. i have learned lots of techniques to take forward and continue with."

"Helpful people, they have helped me a lot with their water work."

"Lara and Sally extremely knowledgeable, caring and very supportive - can't fault the care I have received - FIRST CLASS!! A credit to the NHS!! Friendly and totally professional!"

"My condition has improved considerably.  I have bee given the tools to manage my own breathing and exercises. My confidence has increased because of the care I have received."

"I was instructed  on core exercises which have helped beyond what I thought.  I believed I was incontinent for the rest of my life but I managed my problem with the exercises and find that it is not all doom and gloom."

“My care was perfect; Very Informative; Clear & Unrushed; able to fully follow and understand; Excellent staff "

"I’ve got my life back”

“I am so grateful to have learned how I can help myself”

“I thought I would have to deal with this but now I see I can make a difference”

“For years I’ve worn pads-now I’m completely dry”

“I have such a difference to my outlook on life- thank you for being so caring”

“I kept a positive outlook, worked hard, now I don’t need surgery”

“I never thought physio could make a difference but I’m cured”

“This treatment has completely changed my life”

“I have been very impressed with every aspect of my treatment”

“I feel in control”

“I thought that coming to physio would be a waste of my time but I’m 100% wrong”

“ I used to leak from my bowels down my legs- it was embarrassing-now my muscles are stronger I don’t leak and I can live my life normally-I even went away last weekend without worrying”

“This should be taught much sooner, if I had the knowledge then my symptoms may have been prevented”

“Is everyone offered physio before surgery is offered? It should be, I cannot believe the difference physio has made to me”

“Thank you for your support and help and kind words”

“You are such a great team and make the exercises so much fun, thank you for making such a difference to my life”

“Appreciation for your time and patience with me and my bladder issue. I now have enough variance of exercises to help and it is up to me to be diligent ad committed to doing them”

“I am so pleased that I do not need surgery and have been discharged from the consultant. I think the adverts for Tena lady should be replaced by your amazing team”

“The recommendations and exercises have been delivered in an easy to understand way with a light hearted approach”

“What I have experienced has been a holistic approach that has also helped other areas that were beginning to become uncomfortable”

Keep up to date with the latest Trust News

Our Performance

To see our latest performance and financial report click here.

Tell Us Your Views

Click here to find out how you can feedback to us about your experiences, along with how to raise any concerns, complaints or questions.