Quality Care - everyone, everytime
 

Emergency Department

The Emergency Department (ED) is open to anyone who needs emergency care because of a serious illness or accident.

Your GP may refer you to the ED because you need urgent assessment and treatment that they are unable to provide in the community, for conditions such as a suspected stroke or appendicitis. They may give you a letter, which you should hand to the triage nurse who decides how serious your condition is and how quickly you need to be seen.

When you arrive here you will be assessed by a senior nurse. You may have tests or investigations and be seen and treated by other nurses and doctors.

We may refer you to a specialty at St Mary’s or we may ask you to see your GP for follow-up care. For example, if you have broken a bone you may be referred to the orthopaedic team (bone specialists) to be seen in the fracture clinic.

Many people can go straight home after treatment, but we may admit you to a ward at St Mary's or transfer you to another hospital for care, if necessary.

Accident and Emergency Department

Is ED the right place for me to go for care?

We only treat conditions that need urgent assessment and treatment.

If your condition is not an emergency – for example, you have been suffering from a medical problem for more than 48 hours or have a long-standing illness or health problem – do not come to St Mary's ED because it is not the best place for you to get care.

You have a number of options:

  • Make an appointment to see your GP. You can find a GP online at NHS Choices
  • For minor illness, speak to your local pharmacist.
  • Telephone NHS 111 for health advice and reassurance about what to next, call NHS 111. The service is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
St Marys Accident Emergency

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