22 April 2026

On Monday (20 April 2026), the Emergency Department at Isle of Wight NHS Trust, saw 255 patients attend for care – one of the highest numbers our teams have ever seen.

While it was busy, a number of people attended with minor infections such as conjunctivitis, requiring dressing changes, or long-term health conditions that should have been cared for in a non-hospital setting. So that care can continue to be delivered safely, we are taking the opportunity to remind our communities about the other services available to them for urgent care that isn’t life threatening.

Robin Beal, Clinical Lead for the Emergency Department at Isle of Wight NHS Trust, said, “Our Emergency Department is always available for people facing life-threatening injuries and illnesses. So that we can see and treat patients requiring our care quickly, we need your help in choosing the right service for your needs and keeping the Emergency Department free for people who need lifesaving treatment.

“Community pharmacy and general practice can provide support and care on many urgent or long-term conditions, while NHS 111 can make sure you reach the right service without delay.

“Thank you to all our teams across the hospital and ambulance service who are working hard to provide great care for people.”

Patients with one of seven common conditions, can also get medication from the pharmacy when appropriate without the need for a GP appointment. This includes treatment for: earache, sore throat, urinary tract infections, impetigo, sinusitis, shingles, and infected insect bites. They can also help direct you to an alternative service if you need further support.

Steve Parker, Medical Director at Isle of Wight NHS Trust, said, “Our teams are working incredibly hard to ensure there are beds available for those who need them, and we are working with our partners to focus on safely discharging patients no longer needing hospital-level care.

“Please help us by planning how you will help get a friend or family member home when they are ready to leave. This can include collecting them quickly and ensuring they have what they need to travel home comfortably.”

If you aren’t sure which service is best for your needs, visit www,iow.nhs.uk/KnowWhereToGo