Emergency care: If you are experiencing a life-threatening emergency, please continue to call 999 as normal.
Hospital appointments: Patients should continue to attend planned appointments unless contacted directly by their care team.
Non-emergency care: If you need urgent medical advice but it is not a life-threatening emergency, please continue to use NHS 111.
Contacting our services: Some email communications and online services may be affected. If your enquiry is urgent, please contact the relevant service by telephone rather than email where possible.
Our main Outpatient Department is located in the north part of the hospital at the top of the north corridor.
To help us keep our patients and staff safe, wherever possible, please attend your appointment alone. Exceptions to this are as follows:
- A child who is under 18 years of age can be accompanied by one parent or guardian
- If there are specific reasons of safety, such as dementia or learning disability, where anxiety would be increased significantly, then a patient can be accompanied by one family member, companion, or carer
- Anyone with a disability who cannot access information alone or who requires assistance during an examination can be accompanied by one family member, companion, or carer
- If you need to be driven to your appointment by another person, please ask the driver to remain in their vehicle and not to enter the hospital unless they are a carer who will need to assist you during your visit.
If you have been referred by your GP to an out-patient clinic for treatment, you can find general information about you outpatient appointment.
There is a section for private healthcare containing further information about our facilities and access, and information for overseas visitors.
Patient support services
You can find a variety of information in this section about our patient support services that operate alongside our medical services, and a library of patient information leaflets. There is also guidance about what to do if you want to access your patient records.
As we strive to provide high quality and safe services, we have included information about our privacy and dignity policy, how we assure patient safety, and our approach to ensuring services are compliant.
