Skip to content
Current waiting times (average) Emergency Dept. (A&E): 96 minutes Emergency Dept. (children): 85 minutes Learn more about our waiting times

Patients and Visitors

Car parking charges resume on Wednesday 1 June 2022

Visitors to St Mary’s Hospital are no longer required to wear face masks, unless it is their personal preference to do so.

In order to continue to protect those who are most vulnerable and at high risk, we ask that the wearing of face masks continues in the following situations:

  • Patients who are presenting with respiratory / COVID symptoms, are on a respiratory pathway, or immunocompromised, if this can be tolerated and deemed safe for the patient
  • Visitors may be asked to wear a face mask in our ‘higher risk’ clinical areas, such as the respiratory department and intensive care unit. Please speak to the ward or department you are visiting if you are unsure whether you need to wear a mask.

Vulnerable and high-risk patients and visitors can ask staff members to wear a mask, and face masks will continue to be available to those who choose to wear one.

All visitors should continue to sanitise their hands on entering and leaving the hospital and ward or department.

This guidance may change if there is a known or suspected outbreak of COVID, or a new variant emerges.

Experiencing COVID-19 symptoms or feeling unwell: Do not attend an appointment or visit a loved one in hospital if you feel unwell, including cold and flu like symptoms, a new cough, a high temperature, loss of taste or smell, diarrhoea or vomiting. If you’re feeling unwell, please do not visit until you feel better.

Ward visiting information

Between 10am and 8pm, patients on the following wards can have 2 visitor a day for 1 hour and it doesn’t need to be the same person each day. However, each visit must be pre-booked with the ward directly, using the numbers below and the Isle of Wight prefix: 01983.

Ward name

Phone number



Appley Ward


Colwell Ward


Compton Ward


Coronary Care Unit   




Short Stay Unit (SSU)




St Helens


Stroke Unit


Additional information

Maternity Department

Two birth partners are allowed and up to 2 siblings at a time may visit with an adult.

Who to contact

If you have questions about this guidance or how to implement it, please contact: The Patient Experience Team on: 01983 534420 or via email:

Related pages

Keep up to date with the latest news

Read the latest news from across all our services.

Subscribe to our monthly newsletter.

Tell Us Your Views

Please feedback to us about your experiences, along with how to raise any concerns, complaints or questions.